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Data Protection Notice

KST MARITIME PTE LTD & MAJU MARITIME PTE LTD

DATA PROTECTION NOTICE

This Data Protection Notice (“Notice”) sets out the basis which KST Maritime Pte Ltd (UEN: 199006261W) and Maju Maritime Pte Ltd (UEN: 198702066W) (“we”, “us”, or “our”) may collect, use, disclose and/or otherwise process personal data from you or that you may provide to us (“you”). We are committed to ensuring that your personal data is handled responsibly and in compliance with the Personal Data Protection Act (“PDPA”) of Singapore, along with all relevant regulations and guidelines issued by the Personal Data Protection Commission (“PDPC”) of Singapore.

By accessing and using this website (“Website”) and providing your personal data to us through it, you acknowledge and agree to the terms outlined in this Notice. This includes the collection, use, disclosure, and/or processing of your personal data by us as described herein. It is important to note that if you do not agree to be bound by this Notice, you should refrain from accessing or using our Website or providing any personal data to us through it. Your understanding and compliance with these terms are essential to your interaction with our Website and the services it provides. 

 

PERSONAL DATA   

  1. As used in this Notice: “personal data” means and/or includes data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  2. Some examples of personal data which we may collect from you depending on the nature of your interaction with us include your name and identification information (such as your NRIC number), contact information (such as your address, email address or telephone number), nationality, gender, date of birth, marital status, photographs and other audio-visual information, employment information and financial information such as credit card numbers, debit card numbers or bank account information.
  3. If you are our esteemed customer(s), examples of data that we may process from you include the customer’s booking number, customer’s code, customer’s bill of lading, customer’s bank details, customer’s technical data which include IP address or similar identification number, login data, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website
  4. Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).

 

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA 

1. When you access or use our Website, various methods may be employed to collect your personal data, including but not limited to:

    1. Submission of forms, enquiries, or emails, or similar instances where you voluntarily provide information to us;
    2. Automated processes, including technical data (such as device information, IP address, browser type, date and time of visit, pages visited, referral URL, web beacons, and other tracking technology data), collected through automated means;
    3. Usage of cookies (refer to the “Cookies” section for further details);
    4. Utilization of web analytics tools to gather and analyse visitor behavior on our Website and/or social media accounts; and/or 
    5. Content delivery networks.

  2. Your personal data may also be collected through interaction with our personnel, for example by telephone calls, emails, meetings (including virtual meetings) and social media platforms; submission of forms, enquiries or emails, or similar situations where you have chosen to provide the information to us.

  3. You agree and consent to us collecting, using and processing your personal data for the following purposes, including but not limited to:
    1. performing obligations in the course of or in connection with our provision of the services and/or goods requested by you;   
    2. verifying your identity; 
    3. responding to, handling, and processing queries, enquiries requests, applications, complaints, and feedback from you; 
    4. managing and building your commercial relationship with us; 
    5. processing payment or credit transactions; 
    6. improving our website and services we provide to you while protecting the security and integrity of our website and business;
    7. sending your marketing information about our services or goods including notifying you of our marketing events, initiatives, advertisements, and all other promotional information;
    8. producing statistics and researching for our governance requirements, record-keeping purposes, internal reporting, statutory reporting and/or reporting; 
    9. obtaining and communicating with you on feedback on our services and/or conducting research, surveys, analysis and development activities, so as to improve or develop our services;
    10. facilitating job applications and recruiting processes, including but not limited to managing job applications, conducting interviews, and facilitating our communication between candidates;
    11. complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; 
    12. any other purposes for which you have provided the information and/or for which we have obtained your consent, and/or for which you may be deemed to have provided consent; 
    13. transmitting to our affiliated and/or group companies, parent companies, any unrelated third parties including our third-party service providers and agents, as well as relevant governmental and/or regulatory authorities, whether located in Singapore, Italy or abroad internationally, for the aforementioned purposes; and/or
    14. any other incidental business purposes related to or in connection with the above.

  5. We may further disclose and/or store your personal data: 
    1. where such disclosure is required for performing obligations in the course of or in connection with our provision of the services requested by you; 
    2. with any successor and/or buyer in the event of a merger, reorganisation, dissolution, other sale or transfer of title; 
    3. through our salesforce and customer relationship management software which may be updated from time to time and may be maintained by our third-party service provider; and/or
    4. to third-party service providers and agents, and other organisations we have engaged to perform any of the functions listed above for us.

  7.  The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you). 

 

PROTECTION OF PERSONAL DATA 

  1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third-party service providers and agents only on a need-to-know basis.  
  2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. 

ACCURACY OF PERSONAL DATA 

  1. We generally rely on personal data provided by you. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.
     

RETENTION OF PERSONAL DATA  

  1. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. 
  2. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes. 


TRANSFERS AND STORING OF PERSONAL DATA OUTSIDE OF SINGAPORE 

  1. We generally do not transfer your personal data to countries outside of Singapore. However, we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. 
  2. In the event that the transfer and storage of your personal data in a location outside of Singapore is necessary (for example, but not limited to the conclusion or performance of a contract between our companies and a third party which is entered into at the individual’s request, or which a reasonable person would consider to be in the individual’s interest), it may be managed by our affiliated and/or group companies, parent companies, any unrelated third parties including our third-party service providers, agents and personnel situated outside of Singapore. By providing your personal data, you consent to the transfer, storage, and processing as outlined above.


USE OF COOKIES

  1. Cookie is a small piece of information that is placed on your computer when you visit certain websites. Cookies placed by the servers hosting our websites are readable only by us, and Cookies cannot access, read or modify any other data on an electric device, nor does it capture any data which allows us to identify you individually. All web-browsers offer the option to refuse any Cookie, and if you refuse our Cookie then we do not gather any information on that visitor.
  2. Should you wish to disable the Cookies associated with these browsers, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our websites.


RIGHTS REGARDING PERSONAL DATA   

  1. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request either in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.   
  3. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.  Please note that withdrawing consent does not affect our right to continue to collect, use and disclosure personal data where such collection, use and disclose without consent is permitted or required under applicable laws. 
  4. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.  
  5. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.  
  6. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
     

DATA PROTECTION OFFICER (“DPO”)

  1. You may request to contact our DPO either in writing or via email if you have any requests, enquiries or feedback on our personal data protection policies and procedures in the following manner:  

Email address : pdpa@kstmaritime.com

Office address : 460, Alexandra road #26-04/05 mTower Singapore 119963

Office contact number : +65 6277 5177 (main)

EFFECT OF NOTICE AND CHANGES TO NOTICE 

  1. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. 
  2. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.  

 

Effective date : 30 April 2024  

Last updated  : 30 April 2024

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